What we do

    

We empower you with knowledge.

 

Essentially what we do is empower and inspire you with the knowledge you need to grow and progress. Delivering information about your customers or clients, your employees or your market that you can act upon is our primary focus.  However, we don't just leave it there.  New found information needs to be integrated into the business strategy and effectively communicated to relevant stakeholders, which is why we also offer marketing strategy and communication expertise. 

Research

Using years of industry experience, we design and execute a research program that is tailored to your business, your objectives and your budget. We do this using a range of qualitative and quantitative research methods. 

Scope of Work

We conduct research for our clients in a range of areas including:

  • Geodemographic Profiling
  • Customer Satisfaction Measurement and Monitoring
  • Net Promoter System ™
  • Customer Experience Management
  • Employee Engagement
  • Concept Testing/New Product or Services Development
  • Consumer Attitudes and Perceptions

We work in areas across the spectrum including:

  • Aged and Community Care
  • Community Services Delivery
  • Finance and Accounting
  • Legal Services
  • Healthcare
  • Environmental Services
  • Construction
  • Manufacturing and Agricultural Production
  • Technology

Geodemographic Profiling

We are providers of fully customised studies using a range of data sources.  We target the information that's required at very discrete geographic levels.  We also undertake stakeholder engagement interviews to gather deep local intelligence. Ferrets has proven success in compiling data which helps clients:

  • Develop stronger and more compelling evidence-based tender submissions
  • Understand the needs gap for service delivery in an area and,
  • Make informed operational decisions.
We present data purpose-ready in a visual and an easy to understand format.